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366 lines
12 KiB
366 lines
12 KiB
<?php
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namespace addons\shopro\model;
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use think\Model;
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use addons\shopro\exception\Exception;
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use addons\shopro\library\traits\model\order\OrderAftersaleScope;
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use think\Db;
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use traits\model\SoftDelete;
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/**
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* 订单售后单
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*/
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class OrderAftersale extends Model
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{
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use SoftDelete, OrderAftersaleScope;
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// 表名,不含前缀
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protected $name = 'shopro_order_aftersale';
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// 自动写入时间戳字段
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protected $autoWriteTimestamp = 'int';
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// 定义时间戳字段名
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protected $createTime = 'createtime';
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protected $updateTime = 'updatetime';
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protected $deleteTime = 'deletetime';
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protected $hidden = ['deletetime'];
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protected $append = [
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'type_text',
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'dispatch_status_text',
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'aftersale_status_text',
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'aftersale_status_desc',
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'btns',
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'refund_status_text'
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];
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// 发货状态
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const DISPATCH_STATUS_NOSEND = 0; // 未发货
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const DISPATCH_STATUS_SENDED = 1; // 已发货
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const DISPATCH_STATUS_GETED = 2; // 已收货
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// 售后状态
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const AFTERSALE_STATUS_CANCEL = -2; // 售后取消
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const AFTERSALE_STATUS_REFUSE = -1; // 拒绝
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const AFTERSALE_STATUS_NOOPER = 0; // 未处理
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const AFTERSALE_STATUS_AFTERING = 1; // 处理中
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const AFTERSALE_STATUS_OK = 2; // 售后完成
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// 退款状态
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const REFUND_STATUS_REFUSE = -1; // 拒绝退款(不用了)
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const REFUND_STATUS_NOREFUND = 0; // 未退款
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const REFUND_STATUS_FINISH = 1; // 同意
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public static function getSn($user_id)
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{
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$rand = $user_id < 9999 ? mt_rand(100000, 99999999) : mt_rand(100, 99999);
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$order_sn = date('Yhis') . $rand;
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$id = str_pad($user_id, (24 - strlen($order_sn)), '0', STR_PAD_BOTH);
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return 'A' . $order_sn . $id;
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}
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// 获取售后列表
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public static function getList($params) {
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$user = User::info();
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$type = $params['type'] ?? 'all';
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$aftersale = (new self())->where('user_id', $user->id);
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if ($type != 'all') {
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$aftersale = $aftersale->{$type}();
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}
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$aftersale = $aftersale->order('id', 'desc')->paginate(10);
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return $aftersale;
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}
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public static function detail($params) {
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$user = User::info();
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$id = $params['id'] ?? 0;
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$aftersale = (new self())->where('user_id', $user->id)->with('logs')->where('id', $id)->find();
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if (!$aftersale) {
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new Exception('售后单不存在');
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}
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return $aftersale;
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}
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public static function aftersale($params) {
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$user = User::info();
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$orderAftersale = Db::transaction(function () use ($user, $params) {
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$type = $params['type'];
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$order_id = $params['order_id'];
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$order_item_id = $params['order_item_id'];
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$phone = $params['phone'];
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$reason = $params['reason'] ?? '用户申请售后';
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$content = $params['content'] ?? '';
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$images = $params['images'] ?? [];
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$order = Order::canAftersale()->where('user_id', $user->id)->where('id', $order_id)->lock(true)->find();
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if (!$order) {
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new Exception('订单不存在或不可售后');
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}
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$item = OrderItem::where('user_id', $user->id)->where('id', $order_item_id)->find();
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if (!$item) {
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new Exception('参数错误');
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}
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if (!in_array($item->aftersale_status, [
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OrderItem::AFTERSALE_STATUS_REFUSE,
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OrderItem::AFTERSALE_STATUS_NOAFTER
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])) {
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new Exception('当前订单商品不可申请售后');
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}
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$data['aftersale_sn'] = self::getSn($user->id);
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$data['user_id'] = $user->id;
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$data['type'] = $type;
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$data['phone'] = $phone;
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$data['activity_id'] = $item['activity_id'];
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$data['activity_type'] = $item['activity_type'];
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$data['order_id'] = $order_id;
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$data['order_item_id'] = $order_item_id;
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$data['goods_id'] = $item['goods_id'];
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$data['goods_sku_price_id'] = $item['goods_sku_price_id'];
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$data['goods_sku_text'] = $item['goods_sku_text'];
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$data['goods_title'] = $item['goods_title'];
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$data['goods_image'] = $item['goods_image'];
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$data['goods_original_price'] = $item['goods_original_price'];
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$data['discount_fee'] = $item['discount_fee'];
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$data['goods_price'] = $item['goods_price'];
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$data['goods_num'] = $item['goods_num'];
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$data['dispatch_status'] = $item['dispatch_status'];
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$data['dispatch_fee'] = $item['dispatch_fee'];
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$data['aftersale_status'] = self::AFTERSALE_STATUS_NOOPER;
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$data['refund_status'] = self::REFUND_STATUS_NOREFUND; // 未退款
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$data['refund_fee'] = 0;
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$orderAftersale = new self();
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$orderAftersale->allowField(true)->save($data);
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// 增加售后单变动记录、
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OrderAftersaleLog::operAdd($order, $orderAftersale, $user, 'user', [
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'reason' => '您的售后服务单已申请成功，等待售后处理',
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'content' => "申请原因：$reason <br>相关描述： $content",
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'images' => $images
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]);
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$ext = $item->ext_arr ? : [];
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$ext['aftersale_id'] = $orderAftersale->id;
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// 修改订单 item 状态，申请售后
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$item->aftersale_status = OrderItem::AFTERSALE_STATUS_AFTERING;
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$item->ext = json_encode($ext);
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$item->save();
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OrderAction::operAdd($order, $item, $user, 'user', '用户申请售后');
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return $orderAftersale;
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});
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return $orderAftersale;
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}
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// 取消售后单
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public static function operCancel($params)
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{
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$user = User::info();
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extract($params);
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$aftersale = self::canCancel()->where('user_id', $user->id)->where('id', $id)->find();
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if (!$aftersale) {
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new Exception('售后单不存在或不可取消');
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}
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$order = Order:: where('user_id', $user->id)->where('id', $aftersale['order_id'])->find();
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if (!$order) {
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new Exception('订单不存在');
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}
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$orderItem = OrderItem::where('id', $aftersale['order_item_id'])->find();
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if (!$orderItem || in_array($orderItem['refund_status'], [OrderItem::REFUND_STATUS_OK, OrderItem::REFUND_STATUS_FINISH])) {
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// 不存在， 或者已经退款
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new Exception('退款商品不存在或已退款');
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}
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$aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $user) {
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$aftersale->aftersale_status = self::AFTERSALE_STATUS_CANCEL; // 取消售后单
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$aftersale->save();
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OrderAftersaleLog::operAdd($order, $aftersale, $user, 'user', [
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'reason' => '用户取消申请售后',
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'content' => '用户取消申请售后',
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'images' => []
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]);
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// 修改订单 item 为未申请售后
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$orderItem->aftersale_status = OrderItem::AFTERSALE_STATUS_NOAFTER;
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$orderItem->refund_status = OrderItem::REFUND_STATUS_NOREFUND;
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$orderItem->save();
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OrderAction::operAdd($order, $orderItem, $user, 'user', '用户取消申请售后');
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return $aftersale;
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});
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return $aftersale;
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}
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// 删除售后单
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public static function operDelete($params)
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{
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$user = User::info();
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extract($params);
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$aftersale = self::canDelete()->where('user_id', $user->id)->where('id', $id)->find();
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if (!$aftersale) {
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new Exception('售后单不存在或不可删除');
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}
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$order = Order::withTrashed()->where('id', $aftersale['order_id'])->find();
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$aftersale = Db::transaction(function () use ($aftersale, $order, $user) {
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$copyAftersale = $aftersale->toArray();
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$aftersale->delete(); // 删除售后单
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OrderAftersaleLog::operAdd($order, $copyAftersale, $user, 'user', [
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'reason' => '用户删除售后单',
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'content' => '用户删除售后单',
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'images' => []
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]);
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return $aftersale;
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});
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return $aftersale;
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}
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public function getTypeTextAttr($value, $data)
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{
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$text = '';
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switch ($data['type']) {
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case 'refund':
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$text = '退款';
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break;
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case 'return':
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$text = '退货';
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break;
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case 'other':
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$text = '其他';
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break;
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}
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return $text;
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}
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public function getDispatchStatusTextAttr($value, $data)
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{
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$text = '';
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switch ($data['dispatch_status']) {
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case self::DISPATCH_STATUS_NOSEND:
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$text = '未发货';
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break;
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case self::DISPATCH_STATUS_SENDED:
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$text = '已发货';
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break;
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case self::DISPATCH_STATUS_GETED:
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$text = '已收货';
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break;
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}
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return $text;
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}
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public function getRefundStatusTextAttr ($value, $data) {
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$text = '';
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switch ($data['refund_status']) {
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case self::REFUND_STATUS_REFUSE:
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$text = '拒绝退款';
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break;
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case self::REFUND_STATUS_NOREFUND:
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$text = '未退款';
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break;
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case self::REFUND_STATUS_FINISH:
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$text = '已退款';
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break;
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}
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return $text;
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}
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public function getAftersaleStatusTextAttr($value, $data)
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{
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return $this->getStatus($data, 'status_text');
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}
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public function getAftersaleStatusDescAttr($value, $data)
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{
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return $this->getStatus($data, 'status_desc');
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}
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public function getBtnsAttr($value, $data)
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{
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return $this->getStatus($data, 'btns');
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}
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public function getStatus($data, $type) {
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$text = '';
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$desc = '';
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$btns = [];
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switch ($data['aftersale_status']) {
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case self::AFTERSALE_STATUS_CANCEL:
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$text = '售后取消';
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$desc = '您取消了售后申请';
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$btns = ['delete']; // 删除
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break;
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case self::AFTERSALE_STATUS_REFUSE:
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$text = '售后拒绝';
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$desc = '您的申请被拒绝，请点击查看详情';
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$btns = ['delete']; // 删除
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break;
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case self::AFTERSALE_STATUS_NOOPER:
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$text = '提交申请';
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$desc = '您的服务单已申请成功，等待售后处理';
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$btns = ['cancel']; // 取消申请
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break;
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case self::AFTERSALE_STATUS_AFTERING:
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$text = '处理中';
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$desc = '您的服务单正在处理中，请耐心等待';
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$btns = ['cancel']; // 取消申请
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break;
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case self::AFTERSALE_STATUS_OK:
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$text = '售后完成';
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$desc = '服务已完成，感谢您的支持';
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$btns = ['delete']; // 删除
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break;
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}
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return $type == 'status_text' ? $text : ($type == 'status_desc' ? $desc : $btns);
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}
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public function logs ()
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{
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return $this->hasMany(\addons\shopro\model\OrderAftersaleLog::class, 'order_aftersale_id', 'id')->order('id', 'desc');
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}
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}
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