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565 lines
20 KiB
565 lines
20 KiB
<?php
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namespace app\index\controller\wanlshop;
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use app\common\controller\Wanlshop;
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use addons\wanlshop\library\WanlChat\WanlChat;
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use think\Db;
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use think\Exception;
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use think\exception\PDOException;
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use think\exception\ValidateException;
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/**
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* 订单退款管理
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*
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* @icon fa fa-circle-o
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*/
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class Refund extends Wanlshop
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{
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protected $noNeedLogin = '';
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protected $noNeedRight = '*';
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/**
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* Refund模型对象
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* @var \app\index\model\wanlshop\Refund
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*/
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protected $model = null;
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public function _initialize()
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{
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parent::_initialize();
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$this->model = new \app\index\model\wanlshop\Refund;
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$this->wanlchat = new WanlChat();
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$this->view->assign("expresstypeList", $this->model->getExpresstypeList());
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$this->view->assign("typeList", $this->model->getTypeList());
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$this->view->assign("reasonList", $this->model->getReasonList());
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$this->view->assign("stateList", $this->model->getStateList());
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$this->view->assign("statusList", $this->model->getStatusList());
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}
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/**
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* 查看
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*/
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public function index()
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{
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//当前是否为关联查询
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$this->relationSearch = true;
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//设置过滤方法
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$this->request->filter(['strip_tags', 'trim']);
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if ($this->request->isAjax())
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{
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//如果发送的来源是Selectpage，则转发到Selectpage
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if ($this->request->request('keyField'))
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{
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return $this->selectpage();
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}
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list($where, $sort, $order, $offset, $limit) = $this->buildparams();
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$total = $this->model
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->with(['order','pay'])
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->where($where)
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->order($sort, $order)
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->count();
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$list = $this->model
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->with(['order','pay'])
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->where($where)
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->order($sort, $order)
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->limit($offset, $limit)
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->select();
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foreach ($list as $row) {
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if($row['order_type'] === 'groups'){
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$row->groupsgoods->visible(['title','image']);
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}else{
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$row->goods->visible(['title','image']);
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}
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$row->getRelation('order')->visible(['id']);
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$row->getRelation('pay')->visible(['pay_no']);
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}
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$list = collection($list)->toArray();
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$result = array("total" => $total, "rows" => $list);
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return json($result);
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}
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return $this->view->fetch();
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}
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/**
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* 退款详情 1.1.3升级
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*/
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public function detail($ids = null, $order_id = null, $order_no = null)
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{
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$where = [];
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if($ids){
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$where['id'] = $ids;
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$where['shop_id'] = $this->shop->id;
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}
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if($order_id){
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$where['order_id'] = $order_id;
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$where['shop_id'] = $this->shop->id;
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}
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if($order_no){
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$order = model('app\api\model\wanlshop\Order')
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->where(['order_no' => $order_no, 'user_id' => $this->auth->id])
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->find();
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$where['order_id'] = $order['id'];
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}
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$row = $this->model
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->where($where)
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->find();
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if (!$row) {
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$this->error(__('No Results were found'));
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}
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$row['images'] = explode(',', $row['images']);
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if($row['order_type'] === 'groups'){
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$row['ordergoods'] = model('app\index\model\wanlshop\groups\OrderGoods')
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->where('id', 'in', $row['goods_ids'])
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->where('shop_id', $row['shop_id'])
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->select();
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}else{
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$row['ordergoods'] = model('app\index\model\wanlshop\OrderGoods')
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->where('id', 'in', $row['goods_ids'])
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->where('shop_id', $row['shop_id'])
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->select();
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}
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$row['log'] = model('app\index\model\wanlshop\RefundLog')
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->where(['refund_id' => $row['id']])
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->order('createtime desc')
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->select();
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$this->view->assign("row", $row);
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return $this->view->fetch();
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}
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/**
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* 同意退款
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*/
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public function agree($ids = null)
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{
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$row = $this->model->get($ids);
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if (!$row) {
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$this->error(__('No Results were found'));
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}
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if ($row['shop_id'] !=$this->shop->id) {
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$this->error(__('You have no permission'));
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}
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if ($row['state'] == 2 || $row['state'] == 3 || $row['state'] == 4 || $row['state'] == 5) {
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$this->error(__('当前状态，不可操作'));
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}
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// 判断金额
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if(number_format($row['price'], 2) > number_format($row->pay->price, 2)){
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$this->error(__('非法退款金额，金额超过订单金额！！请拒绝退款！！'));
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}
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// 退款类型 1.1.6升级
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$refundType = 1;
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$result = false;
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$error = '';
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Db::startTrans();
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try {
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$data = [];
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// 判断退款类型 我要退款(无需退货)
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if($row['type'] == 0){
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$refund_status = 3;
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$data['state'] = 4; // 退款完成
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$data['completetime'] = time(); // 完成退款 时间
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// 退款日志
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$refundLog = '卖家同意退款，'.$row['price'].'元退款到买家账号余额';
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// 推送标题
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$pushLog = '退款已完成';
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// 订单支付
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$orderPay = false;
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// 判断业务类型
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if($row['order_type'] === 'groups'){
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// 查询订单是已确定收货
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$order = model('app\index\model\wanlshop\groups\Order')->get($row['order_id']);
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// 订单状态:1=待支付,2=待成团,3=待发货,4=待收货,5=待评论,6=已完成,7=已取消
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$orderPay = $order['state'] == 5 ? true : false;
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}else{
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$order = model('app\index\model\wanlshop\Order')->get($row['order_id']);
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// 订单状态:1=待支付,2=待发货,3=待收货,4=待评论,5=已弃用,6=已完成,7=已取消
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$orderPay = $order['state'] == 4 ? true : false;
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}
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// 更新钱包 1.此订单如果已确认收货扣商家 2.此订单没有确认收货，平台退款
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if($orderPay){
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// 扣商家
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$row['price'], $order['shop']['user_id'], '确认收货，同意退款', 'refund', $order['order_no']);
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}
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// 退款给用户 (如果第三方退款提交成功后，扣除此款项)
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(+$row['price'], $row['user_id'], '卖家同意退款', 'refund', $order['order_no']);
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// 1.1.5升级 第三方退款
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$config = get_addon_config('wanlshop');
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// 检查是否原路返还
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if($config['config']['refund_switch'] == 'Y')
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{
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$refundType = 3;
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$wanlpay = controller('addons\wanlshop\library\WanlPay\WanlPay')->refund($row['id'], $row['price'], $row['order_pay_id']);
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// code=0同步方法：refund判断fund_change = Y，代表退款成功，支付宝文档《如何判断退款是否成功》，https://opendocs.alipay.com/support/01rawa
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if($wanlpay['code'] == 0)
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{
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// 退款中
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$data['state'] = 4;
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// 退款日志
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$refundLog = $wanlpay['data']['type_text'].'已将退款￥'.$wanlpay['data']['money'].'元原路返还买家'.$wanlpay['data']['type_text'].'账户';
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// 推送日志
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$pushLog = $wanlpay['data']['type_text'].'退款成功';
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// 扣除本地用户余额
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$wanlpay['data']['money'], $wanlpay['data']['user_id'], '退款订单（订单号：'.$order['order_no'].'）已原路返回余额至你的'.$wanlpay['data']['type_text'], 'sys');
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// 如果退款成功,修改退款状态为第三方退款中，等待回调,否则退款到余额
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}else if($wanlpay['code'] == 200){
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// 退款中
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$data['state'] = 7;
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// 退款日志
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$refundLog = '已提交'.$wanlpay['data']['type_text'].'处理，预计24小时内将退款￥'.$wanlpay['data']['money'].'元原路返还买家'.$wanlpay['data']['type_text'].'账户';
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// 推送日志
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$pushLog = $wanlpay['data']['type_text'].'正在处理您的退款预计24小时内到账';
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// 扣除本地用户余额
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$wanlpay['data']['money'], $wanlpay['data']['user_id'], '退款订单（订单号：'.$order['order_no'].'）已原路返回余额至你的'.$wanlpay['data']['type_text'], 'sys');
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// 支付宝提交退款,返回fund_change=N时,在此中断
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// 1.1.6升级
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}else if($wanlpay['code'] == 1){
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$refundLog = '卖家同意退款，'.$row['price'].'元退款到买家账号余额';
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}else{
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$refundLog = '卖家同意退款，第三方支付退款失败'.$row['price'].'元退款到买家账号余额，请手动提现';
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}
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}
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//后续版本推送订购单
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// ...
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}else if($row['type'] == 1){
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$refund_status = 2;
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$data['state'] = 1; // 先同意退款，还需要买家继续退货
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$data['agreetime'] = time(); // 卖家同意 时间
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// 退货地址
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$shopConfig = model('app\index\model\wanlshop\ShopConfig')
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->where(['shop_id' => $this->shop->id])
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->field('returnAddr,returnName,returnPhoneNum')
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->find();
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// 添加添加判断
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if(!$shopConfig['returnAddr']){
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$error = '请在店铺配置，先填写退货信息！';
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}
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$refundLog = '卖家同意退货申请，退货地址：'.$shopConfig['returnName'].'，'.$shopConfig['returnPhoneNum'].'，'.$shopConfig['returnAddr'];
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// 推送标题
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$pushLog = '卖家同意退货';
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}else{
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$error = '非法退款类型，请拒绝退款！';
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}
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if(!$error){
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// 只有本地余额退款状态4,和先同意退款,需要商家继续退款状态1执行,状态7原路返回在回调更新状态
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if($data['state'] == 1 || $data['state'] == 4){
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// 1.0.5 更新商品状态
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$this->setOrderGoodsState($refund_status, $row['goods_ids'], $row['order_type']);
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// 更新订单状态
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$this->setRefundState($row['order_id'], $row['order_type']);
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}
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// 写入日志
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$this->refundLog($row['user_id'], $ids, $refundLog, $refundType);
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// 推送开始
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$this->pushRefund($row['id'], $row['order_id'], $row['goods_ids'], $pushLog, $row['order_type']);
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// 更新退款
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$row->allowField(true)->save($data);
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}
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Db::commit();
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} catch (ValidateException $e) {
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Db::rollback();
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$this->error($e->getMessage());
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} catch (PDOException $e) {
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Db::rollback();
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$this->error($e->getMessage());
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} catch (Exception $e) {
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Db::rollback();
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$this->error($e->getMessage());
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}
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if (!$error) {
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$this->success();
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} else {
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$this->error($error);
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}
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}
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/**
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* 确认收货 1.1.6升级
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*/
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public function receiving($ids = null)
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{
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$row = $this->model->get($ids);
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if (!$row) {
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$this->error(__('No Results were found'));
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}
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if ($row['shop_id'] != $this->shop->id) {
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$this->error(__('You have no permission'));
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}
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if ($row['state'] == 2 || $row['state'] == 3 || $row['state'] == 4 || $row['state'] == 5) {
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$this->error(__('当前状态，不可操作'));
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}
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// 退款日志
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$refundLog = '卖家确认收到退货，并将'.$row['price'].'元退款到买家账号余额';
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$refundType = 1;
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// 推送日志
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$pushLog = '退款已完成';
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$result = false;
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Db::startTrans();
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try {
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$data = [];
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$data['state'] = 4; // 退款完成
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$data['completetime'] = time(); // 完成退款 时间
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// 判断退款类型
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if($row['type'] == 1){
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// 判断金额
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if($row['price'] > $row->pay->price){
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throw new Exception("非法退款金额，金额超过订单金额！！请拒绝退款！！");
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}
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}else{
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throw new Exception("非法退款类型，请拒绝退款！");
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}
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// 判断业务类型
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if($row['order_type'] === 'groups'){
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$orderModel = model('app\index\model\wanlshop\groups\Order');
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}else{
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$orderModel = model('app\index\model\wanlshop\Order');
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}
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// 查询订单是已确定收货
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$order = $orderModel->get($row['order_id']);
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// 更新钱包
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// 1.此订单如果已确认收货扣商家
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// 2.此订单没有确认收货，平台退款
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if($order['state'] == 4){
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// 扣商家
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$row['price'], $order['shop']['user_id'], '确认收货，同意退款', 'refund', $order['order_no']);
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}
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// 退款给用户 (如果第三方退款提交成功后，扣除此款项)
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(+$row['price'], $row['user_id'], '卖家同意退款', 'refund', $order['order_no']);
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// 1.1.5升级 第三方退款
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$config = get_addon_config('wanlshop');
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// 检查是否原路返还
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if($config['config']['refund_switch'] == 'Y')
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{
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$refundType = 3;
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$wanlpay = controller('addons\wanlshop\library\WanlPay\WanlPay')->refund($row['id'], $row['price'], $row['order_pay_id']);
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// code=0同步方法：refund判断fund_change = Y，代表退款成功，支付宝文档《如何判断退款是否成功》，https://opendocs.alipay.com/support/01rawa
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if($wanlpay['code'] == 0)
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{
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// 退款中
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$data['state'] = 4;
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// 退款日志
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$refundLog = $wanlpay['data']['type_text'].'已将退款￥'.$wanlpay['data']['money'].'元原路返还买家'.$wanlpay['data']['type_text'].'账户';
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// 推送日志
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$pushLog = $wanlpay['data']['type_text'].'退款成功';
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// 扣除本地用户余额
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$wanlpay['data']['money'], $wanlpay['data']['user_id'], '退款订单（订单号：'.$order['order_no'].'）已原路返回余额至你的'.$wanlpay['data']['type_text'], 'sys');
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// 如果退款成功,修改退款状态为第三方退款中，等待回调,否则退款到余额
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}else if($wanlpay['code'] == 200){
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// 退款中
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$data['state'] = 7;
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// 退款日志
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$refundLog = '已提交'.$wanlpay['data']['type_text'].'处理，预计24小时内将退款￥'.$wanlpay['data']['money'].'元原路返还买家'.$wanlpay['data']['type_text'].'账户';
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// 推送日志
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$pushLog = $wanlpay['data']['type_text'].'正在处理您的退款预计24小时内到账';
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// 扣除本地用户余额
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controller('addons\wanlshop\library\WanlPay\WanlPay')->money(-$wanlpay['data']['money'], $wanlpay['data']['user_id'], '退款订单（订单号：'.$order['order_no'].'）已原路返回余额至你的'.$wanlpay['data']['type_text'], 'sys');
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// 1.1.6升级
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}else if($wanlpay['code'] == 1){
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$refundLog = '卖家确认收到退货，并将'.$row['price'].'元退款到买家账号余额';
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}else{
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$refundLog = '卖家同意退款，第三方支付退款失败'.$row['price'].'元退款到买家账号余额，请手动提现';
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}
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}
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// 只有本地余额退款状态4,状态7原路返回在回调更新状态
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if($data['state'] == 4){
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// 更新商品状态
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$this->setOrderGoodsState(3, $row['goods_ids'], $row['order_type']);
|
|
// 更新订单状态
|
|
$this->setRefundState($row['order_id'], $row['order_type']);
|
|
}
|
|
// 写入日志
|
|
$this->refundLog($row['user_id'], $ids, $refundLog, $refundType);
|
|
// 推送开始
|
|
$this->pushRefund($row['id'], $row['order_id'], $row['goods_ids'], $pushLog, $row['order_type']);
|
|
// 更新退款
|
|
$result = $row->allowField(true)->save($data);
|
|
//后续版本推送订购单
|
|
// ...
|
|
Db::commit();
|
|
} catch (ValidateException $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
} catch (PDOException $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
} catch (Exception $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
}
|
|
if ($result !== false) {
|
|
$this->success();
|
|
} else {
|
|
$this->error(__('No rows were updated'));
|
|
}
|
|
}
|
|
|
|
/**
|
|
* 拒绝退款
|
|
*/
|
|
public function refuse($ids = null)
|
|
{
|
|
$row = $this->model->get($ids);
|
|
if (!$row) {
|
|
$this->error(__('No Results were found'));
|
|
}
|
|
if ($row['shop_id'] != $this->shop->id) {
|
|
$this->error(__('You have no permission'));
|
|
}
|
|
if ($row['state'] != 0) {
|
|
$this->error(__('当前状态，不可操作'));
|
|
}
|
|
if ($this->request->isPost()) {
|
|
$params = $this->request->post("row/a");
|
|
if ($params) {
|
|
$result = false;
|
|
Db::startTrans();
|
|
try {
|
|
$params['state'] = 2;
|
|
// 写入日志
|
|
$this->refundLog($row['user_id'], $row['id'], '卖家拒绝了您的退款申请，拒绝理由：'.$params['refuse_content']);
|
|
// 更新商品状态
|
|
$this->setOrderGoodsState(5, $row['goods_ids'], $row['order_type']);
|
|
// 更新订单状态
|
|
$this->setRefundState($row['order_id'], $row['order_type']);
|
|
// 推送开始
|
|
$this->pushRefund($row['id'], $row['order_id'], $row['goods_ids'], '退款申请被拒绝', $row['order_type']);
|
|
// 更新退款
|
|
$result = $row->allowField(true)->save($params);
|
|
Db::commit();
|
|
} catch (ValidateException $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
} catch (PDOException $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
} catch (Exception $e) {
|
|
Db::rollback();
|
|
$this->error($e->getMessage());
|
|
}
|
|
if ($result !== false) {
|
|
$this->success();
|
|
} else {
|
|
$this->error(__('No rows were updated'));
|
|
}
|
|
}
|
|
$this->error(__('Parameter %s can not be empty', ''));
|
|
}
|
|
$this->view->assign("row", $row);
|
|
return $this->view->fetch();
|
|
}
|
|
|
|
/**
|
|
* 推送退款消息（方法内使用）
|
|
*
|
|
* @param string refund_id 订单ID
|
|
* @param string order_id 订单ID
|
|
* @param string goods_id 订单ID
|
|
* @param string title 标题
|
|
*/
|
|
private function pushRefund($refund_id = 0, $order_id = 0, $goods_id = 0, $title = '', $order_type = 'goods')
|
|
{
|
|
if($order_type === 'groups'){
|
|
$orderModel = model('app\index\model\wanlshop\groups\Order');
|
|
$orderGoodsModel = model('app\index\model\wanlshop\groups\OrderGoods');
|
|
}else{
|
|
$orderModel = model('app\index\model\wanlshop\Order');
|
|
$orderGoodsModel = model('app\index\model\wanlshop\OrderGoods');
|
|
}
|
|
$order = $orderModel->get($order_id);
|
|
$goods = $orderGoodsModel->get($goods_id);
|
|
$msg = [
|
|
'user_id' => $order['user_id'], // 推送目标用户
|
|
'shop_id' => $this->shop->id,
|
|
'title' => $title, // 推送标题
|
|
'image' => $goods['image'], // 推送图片
|
|
'content' => '您申请退款的商品 '.(mb_strlen($goods['title'],'utf8') >= 25 ? mb_substr($goods['title'],0,25,'utf-8').'...' : $goods['title']).' '.$title,
|
|
'type' => 'order', // 推送类型
|
|
'modules' => $order_type === 'groups' ? 'groupsrefund' : 'refund', // 模块类型
|
|
'modules_id' => $refund_id, // 模块ID
|
|
'come' => '订单'.$order['order_no'] // 来自
|
|
];
|
|
$this->wanlchat->send($order['user_id'], $msg);
|
|
$notice = model('app\index\model\wanlshop\Notice');
|
|
$notice->data($msg);
|
|
$notice->allowField(true)->save();
|
|
}
|
|
|
|
/**
|
|
* 更新订单商品状态（方法内使用）
|
|
*
|
|
* @ApiSummary (WanlShop 更新订单商品状态)
|
|
* @ApiMethod (POST)
|
|
*
|
|
* @param string $status 状态
|
|
* @param string $goods_id 商品ID
|
|
*/
|
|
private function setOrderGoodsState($status = 0, $goods_id = 0, $order_type = 'goods')
|
|
{
|
|
if($order_type === 'groups'){
|
|
$orderGoodsModel = model('app\index\model\wanlshop\groups\OrderGoods');
|
|
}else{
|
|
$orderGoodsModel = model('app\index\model\wanlshop\OrderGoods');
|
|
}
|
|
return $orderGoodsModel->save(['refund_status' => $status],['id' => $goods_id]);
|
|
}
|
|
|
|
|
|
/**
|
|
* 修改订单状态（方法内使用） 1.0.5升级
|
|
*
|
|
* @ApiSummary (WanlShop 修改订单状态)
|
|
* @ApiMethod (POST)
|
|
*
|
|
* @param string $id 订单ID
|
|
*/
|
|
private function setRefundState($order_id = 0, $order_type = 'goods')
|
|
{
|
|
if($order_type === 'groups'){
|
|
$orderModel = model('app\index\model\wanlshop\groups\Order');
|
|
$orderGoodsModel = model('app\index\model\wanlshop\groups\OrderGoods');
|
|
}else{
|
|
$orderModel = model('app\index\model\wanlshop\Order');
|
|
$orderGoodsModel = model('app\index\model\wanlshop\OrderGoods');
|
|
}
|
|
$list = $orderGoodsModel
|
|
->where(['order_id' => $order_id])
|
|
->select();
|
|
$refundStatusCount = 0;
|
|
foreach($list as $row){
|
|
if($row['refund_status'] == 3) $refundStatusCount += 1;
|
|
}
|
|
// 如果订单下所有商品全部退款完毕则关闭订单
|
|
if(count($list) == $refundStatusCount){
|
|
$orderModel->save(['state' => 7],['id' => $order_id]);
|
|
return true;
|
|
}
|
|
return false;
|
|
}
|
|
|
|
/**
|
|
* 退款日志（方法内使用）
|
|
*
|
|
* @ApiSummary (WanlShop 退款日志)
|
|
*
|
|
* @param string $user_id 用户ID
|
|
* @param string $refund_id 退款ID
|
|
* @param string $content 日志内容
|
|
* @param string $type 退款状态:0=买家,1=卖家,2=官方,3=系统
|
|
*/
|
|
private function refundLog($user_id = 0, $refund_id = 0, $content = '', $type = 1)
|
|
{
|
|
return model('app\index\model\wanlshop\RefundLog')->allowField(true)->save([
|
|
'shop_id' => $this->shop->id,
|
|
'user_id' => $user_id,
|
|
'refund_id' => $refund_id,
|
|
'type' => $type,
|
|
'content' => $content
|
|
]);
|
|
}
|
|
|
|
}
|
|
|