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328 lines
14 KiB
328 lines
14 KiB
<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2020 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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namespace app\webscoket;
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use app\services\message\service\StoreServiceLogServices;
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use app\services\message\service\StoreServiceRecordServices;
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use app\services\message\service\StoreServiceServices;
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use app\services\order\StoreOrderRefundServices;
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use app\services\order\StoreOrderServices;
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use app\services\product\product\StoreProductServices;
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use app\services\user\UserServices;
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use app\services\wechat\WechatUserServices;
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use app\jobs\notice\template\WechatTemplateJob;
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use crmeb\services\wechat\Messages;
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use crmeb\services\wechat\OfficialAccount;
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use crmeb\utils\Arr;
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use think\facade\Log;
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/**
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* socket 事件基础类
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* Class BaseHandler
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* @package app\webscoket
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*/
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abstract class BaseHandler
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{
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/**
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* @var Manager
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*/
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protected $manager;
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/**
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* @var Room
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*/
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protected $room;
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/**
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* @var int
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*/
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protected $fd;
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/**
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* 用户聊天端
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* @var int|null
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*/
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protected $formType;
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/**
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* 登陆
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* @param array $data
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* @param Response $response
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* @return mixed
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*/
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abstract public function login(array $data, Response $response);
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/**
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* 事件入口
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* @param $event
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* @return |null
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*/
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public function handle($event)
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{
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[$method, $result, $manager, $room] = $event;
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$this->manager = $manager;
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$this->room = $room;
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$this->fd = array_shift($result);
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$this->formType = array_shift($result);
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if (method_exists($this, $method)) {
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if (($method == 'login' || $method == 'kefu_login') && is_string($result[0])) {
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$result[0] = ['token' => $result[0]];
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}
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return $this->{$method}(...$result);
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} else {
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Log::error('socket 回调事件' . $method . '不存在,消息内容为:' . json_encode($result));
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return null;
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}
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}
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/**
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* 聊天事件
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* @param array $data
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* @param Response $response
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* @return bool|\think\response\Json|null
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function chat(array $data = [], Response $response)
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{
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$user = $this->room->get($this->fd);
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if (!$user) {
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return $response->fail('聊天用户不存在');
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}
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$to_uid = $data['to_uid'] ?? 0;
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$msn_type = $data['type'] ?? 0;
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$msn = $data['msn'] ?? '';
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$formType = $this->formType ?? null;
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//是否为游客
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$isTourist = $data['is_tourist'] ?? 0;
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$tourist_uid = $data['tourist_uid'] ?? 0;
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$isTourist = $isTourist && $tourist_uid;
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$tourist_avatar = $data['tourist_avatar'] ?? '';
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$uid = $isTourist ? $tourist_uid : $user['uid'];
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if (!$to_uid) {
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return $response->message('err_tip', ['msg' => '用户不存在']);
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}
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if ($to_uid == $uid) {
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return $response->message('err_tip', ['msg' => '不能和自己聊天']);
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}
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/** @var StoreServiceLogServices $logServices */
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$logServices = app()->make(StoreServiceLogServices::class);
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if (!in_array($msn_type, StoreServiceLogServices::MSN_TYPE)) {
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return $response->message('err_tip', ['msg' => '格式错误']);
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}
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$msn = trim(strip_tags(str_replace(["\n", "\t", "\r", " "], '', htmlspecialchars_decode($msn))));
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$data = compact('to_uid', 'msn_type', 'msn', 'uid');
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$data['add_time'] = time();
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$data['is_tourist'] = $data['is_tourist'] ?? 0;
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//获取收消息人的所有fd信息
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$toUserFd = $this->manager->userFd($user['type'] == 2 ? 1 : 2, $to_uid);
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$toUser = ['to_uid' => -1];
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$fremaData = [];
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foreach ($toUserFd as $value) {
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if ($frem = $this->room->get($value)) {
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$fremaData[] = $frem;
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//如果当收消息人在和当前发消息人对话中
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if ($frem['to_uid'] == $user['uid']) {
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$toUser = $frem;
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}
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}
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}
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//是否在线
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//是否和当前用户对话
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$online = $toUserFd && $toUser && $toUser['to_uid'] !== -1;
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$data['type'] = $online ? 1 : 0;
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$data = $logServices->save($data);
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$data = $data->toArray();
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$data['_add_time'] = $data['add_time'];
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$data['add_time'] = strtotime($data['add_time']);
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$_userInfo = [];
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if (!$isTourist) {
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/** @var StoreServiceServices $userService */
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$userService = app()->make(StoreServiceServices::class);
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$_userInfo = $userService->get(['uid' => $data['uid']], ['nickname', 'avatar']);
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if (!$_userInfo) {
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/** @var UserServices $userService */
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$userService = app()->make(UserServices::class);
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$_userInfo = $userService->getUserInfo($data['uid'], 'nickname,avatar');
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}
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}
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if ($isTourist || !$_userInfo) {
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$avatar = sys_config('tourist_avatar');
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$_userInfo['avatar'] = $tourist_avatar ? $tourist_avatar : Arr::getArrayRandKey(is_array($avatar) ? $avatar : []);
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$_userInfo['nickname'] = '游客' . $uid;
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}
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$data['nickname'] = $_userInfo['nickname'];
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$data['avatar'] = $_userInfo['avatar'];
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//商品消息类型
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$data['productInfo'] = [];
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if ($msn_type == StoreServiceLogServices::MSN_TYPE_GOODS && $msn) {
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/** @var StoreProductServices $productServices */
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$productServices = app()->make(StoreProductServices::class);
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$productInfo = $productServices->getProductInfo((int)$msn, 'store_name,IFNULL(sales,0) + IFNULL(ficti,0) as sales,image,slider_image,price,vip_price,ot_price,stock,id');
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$data['productInfo'] = $productInfo ? $productInfo->toArray() : [];
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}
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//订单消息类型
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$data['orderInfo'] = [];
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if ($msn_type == StoreServiceLogServices::MSN_TYPE_ORDER && $msn) {
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/** @var StoreOrderServices $orderServices */
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$orderServices = app()->make(StoreOrderServices::class);
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$order = $orderServices->getUserOrderDetail($msn, $uid);
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if ($order) {
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$order = $orderServices->tidyOrder($order->toArray(), true, true);
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$order['add_time_y'] = date('Y-m-d', $order['add_time']);
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$order['add_time_h'] = date('H:i:s', $order['add_time']);
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$data['orderInfo'] = $order;
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}
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}
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if ($msn_type == StoreServiceLogServices::MSN_TYPE_REFUND_ORDER && $msn) {
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/** @var StoreOrderRefundServices $orderRefundServices */
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$orderRefundServices = app()->make(StoreOrderRefundServices::class);
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$order = $orderRefundServices->refundDetail($msn);
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if ($order) {
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$order['add_time_y'] = date('Y-m-d', $order['add_time']);
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$order['add_time_h'] = date('H:i:s', $order['add_time']);
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$data['orderInfo'] = $order;
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}
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}
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//用户向客服发送消息，判断当前客服是否在登录中
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/** @var StoreServiceRecordServices $serviceRecored */
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$serviceRecored = app()->make(StoreServiceRecordServices::class);
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$unMessagesCount = $logServices->getMessageNum(['uid' => $uid, 'to_uid' => $to_uid, 'type' => 0, 'is_tourist' => $isTourist ? 1 : 0]);
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//记录当前用户和他人聊天记录
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$data['recored'] = $serviceRecored->saveRecord($uid, $to_uid, $msn, $formType ?? 0, $msn_type, $unMessagesCount, $isTourist, $data['nickname'], $data['avatar']);
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//是否在线
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if ($online) {
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$this->manager->pushing($toUserFd, $response->message('reply', $data)->getData());
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} else {
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//用户在线，可是没有和当前用户进行聊天，给当前用户发送未读条数
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if ($toUserFd && $toUser && isset($toUser['to_uid']) && $toUser['to_uid'] != $uid) {
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$data['recored']['nickname'] = $_userInfo['nickname'];
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$data['recored']['avatar'] = $_userInfo['avatar'];
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$this->manager->pushing($toUserFd, $response->message('mssage_num', [
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'uid' => $uid,
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'num' => $unMessagesCount,
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'recored' => $data['recored']
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])->getData());
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}
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if (!$isTourist) {
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//用户不在线
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/** @var WechatUserServices $wechatUserServices */
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$wechatUserServices = app()->make(WechatUserServices::class);
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$userInfo = $wechatUserServices->getOne(['uid' => $to_uid, 'user_type' => 'wechat'], 'nickname,subscribe,openid,headimgurl');
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if ($userInfo && $userInfo['subscribe'] && $userInfo['openid']) {
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$description = '您有新的消息，请注意查收！';
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if ($formType !== null) {
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$head = '客服接待消息提醒';
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$url = sys_config('site_url') . '/kefu/mobile_chat?toUid=' . $uid . '&nickname=' . $_userInfo['nickname'];
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} else {
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$head = '客服回复消息提醒';
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$url = sys_config('site_url') . '/pages/extension/customer_list/chat?uid=' . $uid;
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}
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$message = Messages::newsMessage($head, $description, $url, $_userInfo['avatar']);
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$userInfo = $userInfo->toArray();
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try {
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OfficialAccount::staffService()->message($message)->to($userInfo['openid'])->send();
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} catch (\Exception $e) {
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if ($msn_type == 3) {
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$msn = '[图片]';
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} elseif ($msn_type == 4) {
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$msn = '[语音]';
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} elseif ($msn_type == 5) {
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$msn = '[商品]';
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} elseif ($msn_type == 6) {
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$msn = '[订单]';
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} elseif ($msn_type == 7) {
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$msn = '[退款订单]';
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}
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// $res = WechatTemplateJob::dispatchDo('sendServiceNoticeNew', [$userInfo['openid'], [
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// 'first' => $head,
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// 'keyword1' => $formType !== null ? '客服接待' : '客服回复',
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// 'keyword2' => '回复中',
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// 'keyword3' => date('Y-m-d H:i:s', time()),
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// 'remark' => '消息内容:' . $msn . ';点击查看更多消息!'
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// ], $url]);
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// if (!$res) Log::error($userInfo['nickname'] . '发送失败' . $e->getMessage());
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}
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}
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}
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}
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return $response->message('chat', $data);
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}
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/**
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* 切换用户聊天
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* @param array $data
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* @param Response $response
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* @return \think\response\Json
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*/
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public function to_chat(array $data = [], Response $response)
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{
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$toUid = $data['id'] ?? 0;
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$res = $this->room->get($this->fd);
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if ($res && $toUid) {
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$uid = $res['uid'];
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$this->manager->updateTabelField((int)$res['type'], (int)$uid, (int)$toUid);
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//不是游客进入记录
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if (!$res['tourist']) {
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/** @var StoreServiceRecordServices $service */
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$service = app()->make(StoreServiceRecordServices::class);
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$service->update(['user_id' => $uid, 'to_uid' => $toUid], ['mssage_num' => 0]);
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/** @var StoreServiceLogServices $logServices */
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$logServices = app()->make(StoreServiceLogServices::class);
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$logServices->update(['uid' => $toUid, 'to_uid' => $uid], ['type' => 1]);
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}
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return $response->message('mssage_num', ['uid' => $toUid, 'num' => 0, 'recored' => (object)[]]);
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}
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}
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/**
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* 测试原样返回
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* @param array $data
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* @param Response $response
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* @return bool|\think\response\Json|null
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*/
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public function test(array $data = [], Response $response)
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{
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return $response->success($data);
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}
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/**
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* 关闭连接触发
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* @param array $data
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* @param Response $response
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*/
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public function close(array $data = [], Response $response)
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{
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$uid = $data['uid'] ?? 0;
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if ($uid) {
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/** @var StoreServiceRecordServices $service */
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$service = app()->make(StoreServiceRecordServices::class);
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$service->updateRecord(['to_uid' => $uid], ['online' => 0]);
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$this->manager->pushing($this->manager->userFd(Manager::KEFU_TYPE_NUM), $response->message('online', [
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'online' => 0,
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'uid' => $uid
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]), $this->fd);
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}
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}
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}
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