// +---------------------------------------------------------------------- namespace app\services\message\service; use app\dao\message\service\StoreServiceLogDao; use app\services\BaseServices; use app\services\order\StoreOrderRefundServices; use app\services\order\StoreOrderServices; use app\services\product\product\StoreProductServices; /** * 客服聊天记录 * Class StoreServiceLogServices * @package app\services\message\service * @mixin StoreServiceLogDao */ class StoreServiceLogServices extends BaseServices { /** * 消息类型 * @var array 1=文字 2=表情 3=图片 4=语音 5 = 商品链接 6 = 订单类型 */ const MSN_TYPE = [1, 2, 3, 4, 5, 6, 7]; /** * 商品链接消息类型 */ const MSN_TYPE_GOODS = 5; /** * 订单信息消息类型 */ const MSN_TYPE_ORDER = 6; /** * 退款订单消息类型 */ const MSN_TYPE_REFUND_ORDER = 7; /** * 构造方法 * StoreServiceLogServices constructor. * @param StoreServiceLogDao $dao */ public function __construct(StoreServiceLogDao $dao) { $this->dao = $dao; } /** * 获取聊天记录中的uid和to_uid * @param int $uid * @return array */ public function getChatUserIds(int $uid) { $list = $this->dao->getServiceUserUids($uid); $arr_user = $arr_to_user = []; foreach ($list as $key => $value) { array_push($arr_user, $value["uid"]); array_push($arr_to_user, $value["to_uid"]); } $uids = array_merge($arr_user, $arr_to_user); $uids = array_flip(array_flip($uids)); $uids = array_flip($uids); unset($uids[$uid]); return array_flip($uids); } /** * 获取某个用户的客服聊天记录 * @param array $where * @return array * @throws \think\db\exception\DataNotFoundException * @throws \think\db\exception\DbException * @throws \think\db\exception\ModelNotFoundException */ public function getChatLogList(array $where) { [$page, $limit] = $this->getPageValue(); $list = $this->dao->getServiceList($where, $page, $limit); $count = $this->dao->count($where); return compact('list', 'count'); } /** * 获取聊天记录列表 * @param array $where * @param int $uid * @return array * @throws \think\db\exception\DataNotFoundException * @throws \think\db\exception\DbException * @throws \think\db\exception\ModelNotFoundException */ public function getChatList(array $where, int $uid) { [$page, $limit] = $this->getPageValue(); $list = $this->dao->getServiceList($where, $page, $limit); return $this->tidyChat($list); } /** * 聊天列表格式化 * @param array $list * @param int $uid * @return array */ public function tidyChat(array $list) { $productIds = $orderIds = $productList = $orderInfo = $toUser = $user = $orderIds_refund = []; $toUid = $list[0]['to_uid'] ?? 0; $uid = $list[0]['uid'] ?? 0; foreach ($list as &$item) { $item['_add_time'] = $item['add_time']; $item['add_time'] = strtotime($item['_add_time']); $item['productInfo'] = $item['orderInfo'] = []; if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) { $productIds[] = $item['msn']; } elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) { $orderIds[] = $item['msn']; } elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) { $orderIds_refund[] = $item['msn']; } } if ($productIds) { /** @var StoreProductServices $productServices */ $productServices = app()->make(StoreProductServices::class); $where = [ ['id', 'in', $productIds], ['is_del', '=', 0], ['is_show', '=', 1], ]; $productList = get_thumb_water($productServices->getProductArray($where, '*', 'id')); } /** @var StoreOrderServices $orderServices */ $orderServices = app()->make(StoreOrderServices::class); if ($orderIds) { $orderWhere = [ ['order_id|unique', 'in', $orderIds], ['is_del', '=', 0], ]; $orderInfo = $orderServices->getColumn($orderWhere, '*', 'order_id'); } /** @var StoreOrderRefundServices $orderRefundService */ $orderRefundService = app()->make(StoreOrderRefundServices::class); if ($orderIds_refund) { $orderWhere = [ ['order_id', 'in', $orderIds_refund], ['is_del', '=', 0], ]; $orderInfo_refund = $orderRefundService->getColumn($orderWhere, '*', 'order_id'); } if ($toUid && $uid) { /** @var StoreServiceRecordServices $recordServices */ $recordServices = app()->make(StoreServiceRecordServices::class); $toUser = $recordServices->get(['user_id' => $uid, 'to_uid' => $toUid], ['nickname', 'avatar']); $user = $recordServices->get(['user_id' => $toUid, 'to_uid' => $uid], ['nickname', 'avatar']); } foreach ($list as &$item) { if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) { $item['productInfo'] = $productList[$item['msn']] ?? []; } elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) { $order = $orderInfo[$item['msn']] ?? null; if ($order) { $order = $orderServices->tidyOrder($order, true, true); $order['add_time_y'] = date('Y-m-d', $order['add_time']); $order['add_time_h'] = date('H:i:s', $order['add_time']); $item['orderInfo'] = $order; } else { $item['orderInfo'] = []; } } elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) { $order_refund = $orderInfo_refund[$item['msn']] ?? null; if ($order_refund) { $order_refund['cartInfo'] = json_decode($order_refund['cart_info'], true); $order_refund['add_time_y'] = date('Y-m-d', $order_refund['add_time']); $order_refund['add_time_h'] = date('H:i:s', $order_refund['add_time']); $order_refund['total_num'] = $order_refund['refund_num']; $order_refund['total_price'] = $order_refund['refund_price']; $order_refund['pay_price'] = $order_refund['refund_price']; $item['orderInfo'] = $order_refund; } else { $item['orderInfo'] = []; } } $item['msn_type'] = (int)$item['msn_type']; if (!isset($item['nickname'])) { $item['nickname'] = ''; } if (!isset($item['avatar'])) { $item['avatar'] = ''; } if (!$item['avatar'] && !$item['nickname']) { if ($item['uid'] == $uid && $item['to_uid'] == $toUid) { $item['nickname'] = $user['nickname'] ?? ''; $item['avatar'] = $user['avatar'] ?? ''; } if ($item['uid'] == $toUid && $item['to_uid'] == $uid) { $item['nickname'] = $toUser['nickname'] ?? ''; $item['avatar'] = $toUser['avatar'] ?? ''; } } } return $list; } /** * 获取聊天记录 * @param array $where * @param int $page * @param int $limit * @param bool $isUp * @return array * @throws \think\db\exception\DataNotFoundException * @throws \think\db\exception\DbException * @throws \think\db\exception\ModelNotFoundException */ public function getServiceChatList(array $where, int $limit, int $upperId) { return $this->dao->getChatList($where, $limit, $upperId); } }