You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
235 lines
8.6 KiB
235 lines
8.6 KiB
3 months ago
|
<?php
|
||
|
|
// +----------------------------------------------------------------------
|
||
|
|
// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
|
||
|
|
// +----------------------------------------------------------------------
|
||
|
|
// | Copyright (c) 2016~2020 https://www.crmeb.com All rights reserved.
|
||
|
|
// +----------------------------------------------------------------------
|
||
|
|
// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
|
||
|
|
// +----------------------------------------------------------------------
|
||
|
|
// | Author: CRMEB Team <admin@crmeb.com>
|
||
|
|
// +----------------------------------------------------------------------
|
||
|
|
|
||
|
|
namespace app\services\message\service;
|
||
|
|
|
||
|
|
|
||
|
|
use app\dao\message\service\StoreServiceLogDao;
|
||
|
|
use app\services\BaseServices;
|
||
|
|
use app\services\order\StoreOrderRefundServices;
|
||
|
|
use app\services\order\StoreOrderServices;
|
||
|
|
use app\services\product\product\StoreProductServices;
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 客服聊天记录
|
||
|
|
* Class StoreServiceLogServices
|
||
|
|
* @package app\services\message\service
|
||
|
|
* @mixin StoreServiceLogDao
|
||
|
|
*/
|
||
|
|
class StoreServiceLogServices extends BaseServices
|
||
|
|
{
|
||
|
|
/**
|
||
|
|
* 消息类型
|
||
|
|
* @var array 1=文字 2=表情 3=图片 4=语音 5 = 商品链接 6 = 订单类型
|
||
|
|
*/
|
||
|
|
const MSN_TYPE = [1, 2, 3, 4, 5, 6, 7];
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 商品链接消息类型
|
||
|
|
*/
|
||
|
|
const MSN_TYPE_GOODS = 5;
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 订单信息消息类型
|
||
|
|
*/
|
||
|
|
const MSN_TYPE_ORDER = 6;
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 退款订单消息类型
|
||
|
|
*/
|
||
|
|
const MSN_TYPE_REFUND_ORDER = 7;
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 构造方法
|
||
|
|
* StoreServiceLogServices constructor.
|
||
|
|
* @param StoreServiceLogDao $dao
|
||
|
|
*/
|
||
|
|
public function __construct(StoreServiceLogDao $dao)
|
||
|
|
{
|
||
|
|
$this->dao = $dao;
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 获取聊天记录中的uid和to_uid
|
||
|
|
* @param int $uid
|
||
|
|
* @return array
|
||
|
|
*/
|
||
|
|
public function getChatUserIds(int $uid)
|
||
|
|
{
|
||
|
|
$list = $this->dao->getServiceUserUids($uid);
|
||
|
|
$arr_user = $arr_to_user = [];
|
||
|
|
foreach ($list as $key => $value) {
|
||
|
|
array_push($arr_user, $value["uid"]);
|
||
|
|
array_push($arr_to_user, $value["to_uid"]);
|
||
|
|
}
|
||
|
|
$uids = array_merge($arr_user, $arr_to_user);
|
||
|
|
$uids = array_flip(array_flip($uids));
|
||
|
|
$uids = array_flip($uids);
|
||
|
|
unset($uids[$uid]);
|
||
|
|
return array_flip($uids);
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 获取某个用户的客服聊天记录
|
||
|
|
* @param array $where
|
||
|
|
* @return array
|
||
|
|
* @throws \think\db\exception\DataNotFoundException
|
||
|
|
* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
*/
|
||
|
|
public function getChatLogList(array $where)
|
||
|
|
{
|
||
|
|
[$page, $limit] = $this->getPageValue();
|
||
|
|
$list = $this->dao->getServiceList($where, $page, $limit);
|
||
|
|
$count = $this->dao->count($where);
|
||
|
|
return compact('list', 'count');
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 获取聊天记录列表
|
||
|
|
* @param array $where
|
||
|
|
* @param int $uid
|
||
|
|
* @return array
|
||
|
|
* @throws \think\db\exception\DataNotFoundException
|
||
|
|
* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
*/
|
||
|
|
public function getChatList(array $where, int $uid)
|
||
|
|
{
|
||
|
|
[$page, $limit] = $this->getPageValue();
|
||
|
|
$list = $this->dao->getServiceList($where, $page, $limit);
|
||
|
|
return $this->tidyChat($list);
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 聊天列表格式化
|
||
|
|
* @param array $list
|
||
|
|
* @param int $uid
|
||
|
|
* @return array
|
||
|
|
*/
|
||
|
|
public function tidyChat(array $list)
|
||
|
|
{
|
||
|
|
$productIds = $orderIds = $productList = $orderInfo = $toUser = $user = $orderIds_refund = [];
|
||
|
|
$toUid = $list[0]['to_uid'] ?? 0;
|
||
|
|
$uid = $list[0]['uid'] ?? 0;
|
||
|
|
foreach ($list as &$item) {
|
||
|
|
$item['_add_time'] = $item['add_time'];
|
||
|
|
$item['add_time'] = strtotime($item['_add_time']);
|
||
|
|
$item['productInfo'] = $item['orderInfo'] = [];
|
||
|
|
if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) {
|
||
|
|
$productIds[] = $item['msn'];
|
||
|
|
} elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) {
|
||
|
|
$orderIds[] = $item['msn'];
|
||
|
|
} elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) {
|
||
|
|
$orderIds_refund[] = $item['msn'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
if ($productIds) {
|
||
|
|
/** @var StoreProductServices $productServices */
|
||
|
|
$productServices = app()->make(StoreProductServices::class);
|
||
|
|
$where = [
|
||
|
|
['id', 'in', $productIds],
|
||
|
|
['is_del', '=', 0],
|
||
|
|
['is_show', '=', 1],
|
||
|
|
];
|
||
|
|
$productList = get_thumb_water($productServices->getProductArray($where, '*', 'id'));
|
||
|
|
}
|
||
|
|
/** @var StoreOrderServices $orderServices */
|
||
|
|
$orderServices = app()->make(StoreOrderServices::class);
|
||
|
|
if ($orderIds) {
|
||
|
|
$orderWhere = [
|
||
|
|
['order_id|unique', 'in', $orderIds],
|
||
|
|
['is_del', '=', 0],
|
||
|
|
];
|
||
|
|
$orderInfo = $orderServices->getColumn($orderWhere, '*', 'order_id');
|
||
|
|
}
|
||
|
|
/** @var StoreOrderRefundServices $orderRefundService */
|
||
|
|
$orderRefundService = app()->make(StoreOrderRefundServices::class);
|
||
|
|
if ($orderIds_refund) {
|
||
|
|
$orderWhere = [
|
||
|
|
['order_id', 'in', $orderIds_refund],
|
||
|
|
['is_del', '=', 0],
|
||
|
|
];
|
||
|
|
$orderInfo_refund = $orderRefundService->getColumn($orderWhere, '*', 'order_id');
|
||
|
|
}
|
||
|
|
if ($toUid && $uid) {
|
||
|
|
/** @var StoreServiceRecordServices $recordServices */
|
||
|
|
$recordServices = app()->make(StoreServiceRecordServices::class);
|
||
|
|
$toUser = $recordServices->get(['user_id' => $uid, 'to_uid' => $toUid], ['nickname', 'avatar']);
|
||
|
|
$user = $recordServices->get(['user_id' => $toUid, 'to_uid' => $uid], ['nickname', 'avatar']);
|
||
|
|
}
|
||
|
|
|
||
|
|
foreach ($list as &$item) {
|
||
|
|
if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) {
|
||
|
|
$item['productInfo'] = $productList[$item['msn']] ?? [];
|
||
|
|
} elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) {
|
||
|
|
$order = $orderInfo[$item['msn']] ?? null;
|
||
|
|
if ($order) {
|
||
|
|
$order = $orderServices->tidyOrder($order, true, true);
|
||
|
|
$order['add_time_y'] = date('Y-m-d', $order['add_time']);
|
||
|
|
$order['add_time_h'] = date('H:i:s', $order['add_time']);
|
||
|
|
$item['orderInfo'] = $order;
|
||
|
|
} else {
|
||
|
|
$item['orderInfo'] = [];
|
||
|
|
}
|
||
|
|
} elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) {
|
||
|
|
$order_refund = $orderInfo_refund[$item['msn']] ?? null;
|
||
|
|
if ($order_refund) {
|
||
|
|
$order_refund['cartInfo'] = json_decode($order_refund['cart_info'], true);
|
||
|
|
$order_refund['add_time_y'] = date('Y-m-d', $order_refund['add_time']);
|
||
|
|
$order_refund['add_time_h'] = date('H:i:s', $order_refund['add_time']);
|
||
|
|
$order_refund['total_num'] = $order_refund['refund_num'];
|
||
|
|
$order_refund['total_price'] = $order_refund['refund_price'];
|
||
|
|
$order_refund['pay_price'] = $order_refund['refund_price'];
|
||
|
|
$item['orderInfo'] = $order_refund;
|
||
|
|
} else {
|
||
|
|
$item['orderInfo'] = [];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
$item['msn_type'] = (int)$item['msn_type'];
|
||
|
|
if (!isset($item['nickname'])) {
|
||
|
|
$item['nickname'] = '';
|
||
|
|
}
|
||
|
|
if (!isset($item['avatar'])) {
|
||
|
|
$item['avatar'] = '';
|
||
|
|
}
|
||
|
|
|
||
|
|
if (!$item['avatar'] && !$item['nickname']) {
|
||
|
|
if ($item['uid'] == $uid && $item['to_uid'] == $toUid) {
|
||
|
|
$item['nickname'] = $user['nickname'] ?? '';
|
||
|
|
$item['avatar'] = $user['avatar'] ?? '';
|
||
|
|
}
|
||
|
|
if ($item['uid'] == $toUid && $item['to_uid'] == $uid) {
|
||
|
|
$item['nickname'] = $toUser['nickname'] ?? '';
|
||
|
|
$item['avatar'] = $toUser['avatar'] ?? '';
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
return $list;
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* 获取聊天记录
|
||
|
|
* @param array $where
|
||
|
|
* @param int $page
|
||
|
|
* @param int $limit
|
||
|
|
* @param bool $isUp
|
||
|
|
* @return array
|
||
|
|
* @throws \think\db\exception\DataNotFoundException
|
||
|
|
* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
*/
|
||
|
|
public function getServiceChatList(array $where, int $limit, int $upperId)
|
||
|
|
{
|
||
|
|
return $this->dao->getChatList($where, $limit, $upperId);
|
||
|
|
}
|
||
|
|
}
|