zhishifufei_php/application/wap/controller/Kefu.php

<?php
// +----------------------------------------------------------------------
// | 天诚科技 [ 刘海东 17600099397赋能开发者，助力企业发展 ]
// +----------------------------------------------------------------------
// | Copyright (c) 2016~2020 https://www.tczxkj.com All rights reserved.
// +----------------------------------------------------------------------
// | Licensed 该系统并不是自由软件，未经许可不能去掉相关版权
// +----------------------------------------------------------------------
// | Author: CRMEB Team <admin@crmeb.com>
// +----------------------------------------------------------------------

namespace app\wap\controller;

use app\kefu\model\KefuFeedBackModel;
use app\kefu\services\KefuChatService;
use app\wap\model\article\Article as ArticleModel;
use app\wap\model\wap\ArticleCategory;
use app\wap\model\wap\Search;
use app\kefu\model\KefuModel;
use basic\WapBasic;
use service\JsonService;
use service\UtilService;
use think\Db;
use think\Url;
use service\GroupDataService;
use app\wap\model\store\StoreProduct;
use app\wap\model\store\StoreOrder;
use app\wap\model\store\StoreOrderCartInfo;
use app\wap\model\special\Special as SpecialModel;
use app\wap\model\special\SpecialTask;
use app\wap\model\material\DataDownload;

class Kefu extends AuthController
{
    const CUSTOMER_DETAIL_GOOD = 1;
    const CUSTOMER_DETAIL_ORDER = 2;

    const CUSTOMER_SUPPORT_STORE_GOOD = 2;
    const CUSTOMER_SUPPORT_SPECIAL = 1;
    const CUSTOMER_SUPPORT_DATA = 5;
    const CUSTOMER_SUPPORT_SOURCE = 8;

    const CUSTOMER_SUPPORT_STORE_GOOD_ORDER = 2;

    public function get_order_info($support_type = 0, $type = 0, $id = 0)
    {
        if (!$id) return JsonService::fail("缺少ID参数！");

        if ($type == self::CUSTOMER_SUPPORT_STORE_GOOD_ORDER) {
            $storeOrderModel = (new StoreOrder);
            $storeOrderInfoModel = (new StoreOrderCartInfo);
            $info = $storeOrderModel->field('id, order_id, add_time')->find($id);
            if (!$info) return JsonService::fail("订单不存在!");

            $orderCartInfo = $storeOrderInfoModel
                ->where('oid', $id)
                ->select()
                ->toArray();

            $info->cartInfo = array_column($orderCartInfo, "cart_info");
        }

        if (!$info) return JsonService::fail("查询不到相关信息！");

        $info = $info->toArray();

        $info['add_time'] = date("Y/m/d H:i:s", $info['add_time']);

        return JsonService::successful($info);
    }

    public function get_product_info($support_type = 0, $type = 0, $id = 0)
    {
        if (!$id) return JsonService::fail("缺少ID参数！");

        if ($type == self::CUSTOMER_SUPPORT_STORE_GOOD) {
            // 商城商品
            $info = (new StoreProduct)->field('id, image, store_name, price, ot_price')->find($id);
        } else if ($type == self::CUSTOMER_SUPPORT_SPECIAL) {
            // 专题商品
            $info = (new SpecialModel)->field('id, image, title as store_name, money as price')->find($id);
        } else if ($type == self::CUSTOMER_SUPPORT_DATA) {
            // 资料
            $info = (new DataDownload)->field('id, image, title as store_name, money as price')->find($id);
        } else if ($type == self::CUSTOMER_SUPPORT_SOURCE) {
            // 素材类型
            $info = (new SpecialTask)->field('id, image, title as store_name')->find($id);
        }

        if (!$info) return JsonService::fail("查询不到相关信息！");

        return JsonService::successful($info);
    }

    public function get_support_info($uidTo = 0, $limit = 10, $toUid = 0, $mer_id = 0)
    {
        $uid = $this->uid;
        if ($mer_id) {
            $mer_id = KefuModel::where('mer_id', $mer_id)->value('id') ?? 0;
        }
        try {
            $result = (new KefuChatService)->getUserSupportInfo($uidTo, $limit, $toUid, $uid, $mer_id);
        } catch (\Exception $e) {
            return JsonService::fail($e->getMessage());
        }


        return JsonService::successful($result);
    }

    public function save_feedback($real_name, $phone, $content, $mer_id)
    {
        KefuFeedBackModel::create([
            'uid' => $this->uid,
            'real_name' => $real_name,
            'phone' => $phone,
            'content' => $content,
            'add_time' => time(),
            'mer_id' => $mer_id
        ]);

        return JsonService::successful("保存成功!");
    }
}