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571 lines
12 KiB
571 lines
12 KiB
<template>
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<view>
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<view class="order-tab">
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<view :class="OrderType==0?'tab action':'tab'" @click="onOrderTab(0)">
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<text>我要反馈</text>
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<text class="line"></text>
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</view>
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<view :class="OrderType==1?'tab action':'tab'" @click="onOrderTab(1)">
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<text>反馈公示</text>
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<text class="line"></text>
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</view>
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<view :class="OrderType==2?'tab action':'tab'" @click="onOrderTab(2)">
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<text>我的反馈</text>
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<text class="line"></text>
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</view>
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</view>
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<view class="section1" v-if="OrderType==0">
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<u-form :model="form" ref="uForm">
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<view class="section1Item">
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<u-form-item label="反馈类型" label-width="150">
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<u-radio-group v-model="form.type">
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<u-radio active-color="#FF4434" v-for="(item, index) in checkboxList1" :key="index"
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:name="item.name">
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{{item.name}}
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</u-radio>
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</u-radio-group>
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</u-form-item>
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<u-form-item label="反馈类型" label-width="150">
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<u-radio-group v-model="form.shop">
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<u-radio active-color="#FF4434" v-for="(item, index) in checkboxList2" :key="index"
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:name="item.name">
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{{item.name}}
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</u-radio>
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</u-radio-group>
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</u-form-item>
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<u-form-item label="门店" label-width="150" @click="typeShow = true">
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<u-input v-model="form.shopText" placeholder="请选择门店" type="select" @click="typeShow = true" />
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<u-action-sheet :list="shopList" :cancel-btn="false" v-model="typeShow"
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@click="actionSheetCallback"></u-action-sheet>
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</u-form-item>
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<u-form-item label="投诉内容" label-width="150" label-position="top">
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<u-input v-model="form.comment" class="textarea" placeholder="请填写投诉内容" type="textarea" />
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</u-form-item>
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<u-upload :fileList="finishImageList" :previewFullImage="true" @afterRead="afterRead" :maxCount="8"
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width="180" height="180" upload-text="上传照片" @delete="deletePic" name="1" multiple></u-upload>
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</view>
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<view class="section1Item" style="margin-top:20rpx;">
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<u-form-item label="您的称呼" label-width="150">
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<u-input placeholder="请填写" v-model="form.name" />
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</u-form-item>
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<u-form-item label="手机号码" label-width="150">
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<u-input placeholder="请填写" v-model="form.phone" />
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</u-form-item>
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</view>
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</u-form>
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<view class="introContent">
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<view class="introText">温馨提示</view>
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<view class="introText">1.工作人员将于1小时内与您联系解决您的问题(工作时间为周一至周日09:00~21:30)</view>
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<view class="introText">2.有效投诉奖励:最高奖励200元现金/代金券</view>
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</view>
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<view class="submitBtn" @click="submit">
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提交
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</view>
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</view>
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<view class="section2" v-if="OrderType==1">
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<view class="feedShow" v-for="(item,index) in feedBackList" :key="index">
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<view class="feedbackItem">
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<view class="statusfb">
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<text v-if="item.status==0">待处理</text>
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<text v-if="item.status==1">已完成</text>
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</view>
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<view class="feedbackContent">
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<view class="fbTitle">
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<view class="fbFlag">
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<text v-if="item.type==1">投诉</text>
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<text v-if="item.type==2">建议</text>
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<text v-if="item.type==3">表扬</text>
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</view>
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<view class="fbTitleText">
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{{item.store_name}}
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</view>
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</view>
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<u-read-more show-height="150" color="#9E9E9E" :toggle="true" close-text="展开">
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<rich-text :nodes="item.content"></rich-text>
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</u-read-more>
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<view class="timefb">
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{{item.created_at}}
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</view>
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</view>
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<view class="feedbackResult">
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<u-collapse>
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<u-collapse-item title="处理结果">
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<u-form :model="item" ref="item">
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<u-form-item label="处理时间" label-width="150" prop="time">
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{{item.replay_at}}
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</u-form-item>
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<u-form-item label="反馈内容" label-width="150" prop="feedback">
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{{item.content}}
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</u-form-item>
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</u-form>
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</u-collapse-item>
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</u-collapse>
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</view>
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</view>
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</view>
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</view>
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<view class="section2" v-if="OrderType==2">
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<view class="feedShow" v-for="(item,index) in feedBackList" :key="index">
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<view class="feedbackItem">
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<view class="feedbackResult">
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<u-collapse>
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<u-collapse-item :open="true" title="处理结果">
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<u-form :model="item" ref="item">
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<u-form-item label="处理时间" label-width="150" prop="time">
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{{item.replay_at}}
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</u-form-item>
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<u-form-item label="反馈内容" label-width="150" prop="feedback">
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{{item.content}}
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</u-form-item>
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</u-form>
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</u-collapse-item>
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</u-collapse>
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</view>
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</view>
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</view>
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<!-- <view class="empty">
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<image src="/static/news1/feedbackempty.png" mode="widthFix"></image>
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<view class="emptytext">
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还没有反馈内容
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</view>
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</view> -->
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</view>
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</view>
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</template>
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<script>
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import * as feedback from '@/api/feedback'
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export default {
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data() {
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return {
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OrderType: 0,
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shop_id: '',
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form: {
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type: '',
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shop: '',
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shopText: '',
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comment: '',
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name: '',
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phone: ''
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},
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feedBackList: [],
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page: 1,
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checkboxList1: [{
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name: '投诉',
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val: 1
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},
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{
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name: '建议',
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val: 2
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},
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{
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name: '表扬',
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val: 3
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}
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],
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checkboxList2: [{
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name: '门店'
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},
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{
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name: '其他'
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},
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],
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typeShow: false,
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shopList: [],
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//照片
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finishImageList: [],
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result: {}
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};
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},
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onShow() {
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this.getShopList()
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},
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onLoad(params) {
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},
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methods: {
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getShopList() {
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const that = this
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that.shopList = []
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return new Promise((resolve, reject) => {
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feedback.shopList()
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.then(res => {
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if (res.data.length > 0) {
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for (var i = 0; i < res.data.length; i++) {
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let obj = {
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text: res.data[i].shop_name,
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id: res.data[i].shop_id
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}
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that.shopList.push(obj)
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}
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}
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})
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.catch(reject)
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})
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},
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submit() {
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const that = this
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let params = {
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shop_id: that.shop_id,
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type: that.form.type,
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object_type: that.form.shop,
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content: that.form.comment
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}
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return new Promise((resolve, reject) => {
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feedback.add(params)
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.then(res => {
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that.$toast(res.message)
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})
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.catch(reject)
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})
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},
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/**
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* 订单tab点击
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*/
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onOrderTab(type) {
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this.OrderType = type;
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if (type != 0) {
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this.getFeedBack(type)
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}
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},
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getFeedBack(type) {
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// 获取我的反馈信息
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const that = this
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let params = {
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is_my: '',
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page: that.page
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}
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params.is_my = type == 1 ? 0 : 1
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return new Promise((resolve, reject) => {
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feedback.list(params)
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.then(res => {
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if (res.status == 200) {
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that.feedBackList = res.data.list.data
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}
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})
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.catch(reject)
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})
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},
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actionSheetCallback(index) {
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console.log(index,this.shopList)
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this.form.shopText = this.shopList[index].text;
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this.shop_id = this.shopList[index].id
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},
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// 新增图片
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async afterRead(event) {
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let lists = [].concat(event.file)
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let fileListLen = this[`fileList${event.name}`].length
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lists.map((item) => {
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this[`fileList${event.name}`].push({
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...item,
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status: 'uploading',
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message: '上传中'
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})
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})
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for (let i = 0; i < lists.length; i++) {
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const result = await this.uploadFilePromise(lists[i].url)
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if (JSON.parse(result).code == 1) {
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let item = this[`fileList${event.name}`][fileListLen]
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this[`fileList${event.name}`].splice(fileListLen, 1, Object.assign(item, {
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status: 'success',
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message: '',
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url: result
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}))
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fileListLen++
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} else {
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this[`fileList${event.name}`].splice(fileListLen, 1)
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}
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}
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},
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//上传照片
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uploadFilePromise(url) {
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return new Promise((resolve, reject) => {
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let a = uni.uploadFile({
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url: this.baseUrl+'/api/common/upload', // 仅为示例,非真实的接口地址
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filePath: url,
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name: 'file',
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formData: {
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user: 'test',
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token:getToken()
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},
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success: (res) => {
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if(JSON.parse(res.data).code==1){
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setTimeout(() => {
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this.finishImageList.push({url:JSON.parse(res.data).data.fullurl,path:JSON.parse(res.data).data.url})
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resolve(res.data)
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}, 1000)
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}else{
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uni.$u.toast(JSON.parse(res.data).msg)
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resolve(res.data)
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}
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},
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fail: (res) => {
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console.log(res,"rrr")
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}
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});
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})
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},
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//删除图片
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deletePic(event) {
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this.finishImageList.splice(event.index, 1)
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},
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}
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}
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</script>
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<style scoped lang="scss">
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page {
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min-height: 100%;
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width: 100%;
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background-color: #F7F8FA;
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}
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/* 订单tab */
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.order-tab {
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position: fixed;
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left: 0;
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top: 0;
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z-index: 10;
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display: flex;
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align-items: center;
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width: 100%;
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height: 100rpx;
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background-color: #FFFFFF;
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.tab {
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position: relative;
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display: flex;
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align-items: center;
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justify-content: center;
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flex: 1;
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height: 80%;
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text {
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font-size: 32rpx;
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font-family: PingFang SC, PingFang SC;
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font-weight: 500;
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}
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}
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.action {
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text {
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color: #FF4D4D;
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line-height: 19px;
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}
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.line {
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position: absolute;
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left: 50%;
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bottom: 0;
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width: 32rpx;
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height: 6rpx;
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background: #FF4D4D;
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transform: translate(-50%, 0);
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border-radius: 32px 32px 32px 32px;
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}
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}
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}
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.section1 {
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border: 1px solid transparent;
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.section1Item {
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background-color: #fff;
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border-radius: 4px 4px 4px 4px;
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margin: 120rpx 30rpx 30rpx 30rpx;
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padding: 10rpx 40rpx;
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}
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::v-deep .u-form-item--left__content__label {
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font-size: 32rpx;
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font-family: PingFang SC, PingFang SC;
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font-weight: bold;
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color: #373737;
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}
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::v-deep .u-border-bottom:after {
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border: none;
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}
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.textarea {
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height: 250rpx;
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background: #F7F8FA;
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border-radius: 3px 3px 3px 3px;
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opacity: 1;
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}
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::v-deep .u-input__textarea {
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padding: 26rpx;
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}
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.introContent {
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margin-top: 16rpx;
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margin: 16rpx 30rpx 30rpx 30rpx;
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.introText {
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font-size: 24rpx;
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color: #C5C6C8;
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margin-top: 16rpx;
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line-height: 40rpx;
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}
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}
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.submitBtn {
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height: 100rpx;
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background: linear-gradient(180deg, #FE7E71 0%, #FF4434 100%);
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border-radius: 52px 52px 52px 52px;
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opacity: 1;
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font-size: 32rpx;
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font-family: PingFang SC, PingFang SC;
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font-weight: 500;
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color: #FFFFFF;
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margin: 32rpx 30rpx 30rpx 30rpx;
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text-align: center;
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line-height: 100rpx;
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}
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}
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.section2 {
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min-height: 100%;
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padding: 120rpx 30rpx 30rpx 30rpx;
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.feedShow {
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padding: 30rpx;
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border-radius: 4px 4px 4px 4px;
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background-color: #fff;
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margin-bottom: 16rpx;
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}
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.feedbackItem {
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position: relative;
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margin-bottom: 30rpx;
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// border:1px solid yellow;
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.statusfb {
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position: absolute;
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right: 0;
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width: 92rpx;
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height: 44rpx;
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line-height: 44rpx;
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text-align: center;
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background-color: #EEFAF6;
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font-size: 26rpx;
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font-family: PingFang SC, PingFang SC;
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font-weight: 500;
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color: #2DC37F;
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top: 40rpx;
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}
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.feedbackContent {
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padding-bottom: 30rpx;
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border-bottom: 1px solid #A0A0A0;
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.fbTitle {
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display: flex;
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align-items: center;
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width: calc(100% - 100rpx);
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.fbFlag {
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// width: 54rpx;
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// height: 44rpx;
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// line-height: 44rpx;
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background: #FFFFFF;
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border-radius: 3px;
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opacity: 1;
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padding: 5rpx;
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border: 1px solid #FF4D4D;
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font-size: 26rpx;
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font-family: PingFang SC, PingFang SC;
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font-weight: 500;
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color: #FF4D4D;
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flex-shrink: 1;
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}
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.fbTitleText {
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flex: 1;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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color: #000;
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font-size: 500;
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margin-left: 20rpx;
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}
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}
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.timefb {
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color: #A0A0A0;
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}
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}
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.feedbackResult {
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::v-deep .u-form-item--left__content__label {
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color: #A6A6A6;
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}
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::v-deep .u-border-bottom:after {
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border: none;
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}
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::v-deep .u-form-item__body {
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align-items: baseline;
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}
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::v-deep .u-form-item--right__content__slot {
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line-height: 36rpx;
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}
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}
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}
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.empty {
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text-align: center;
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position: relative;
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top: 150rpx;
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image {
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width: 210rpx;
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height: auto;
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}
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.emptytext {
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font-size: 32rpx;
|
|
font-family: PingFang SC, PingFang SC;
|
|
font-weight: 500;
|
|
color: #717171;
|
|
|
|
}
|
|
}
|
|
|
|
}
|
|
</style>
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|
|