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302 lines
8.1 KiB
302 lines
8.1 KiB
<?php
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namespace addons\shopro\library\chat\traits;
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/**
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* 在 nsp 连接实例绑定数据
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*/
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trait NspData
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{
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// data 的格式
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// 'data' => [
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// 'room_ids' => ['admin'] // 客服房间数组，目前只有 admin
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// 'session_ids' => ['user' => [1,2,3], 'admin' => [1,2,3]] // 登录的身份的 ids
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// 'connections' => [
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// room_id => [
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// 'session_id' => customer_service_id
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// ]
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// ],
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// 'waitings' => [
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// 'room_id' => [排队的用户]
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// ]
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// ]
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/**
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* 获取存储的数据，当前 Nsp
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*
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* @param string $name
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* @param mixed $value
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* @return mixed
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*/
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public function nspData($name = null, $value = '')
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{
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$data = $this->nsp->nspData ?? [];
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if (is_null($name)) {
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// 获取全部数据
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return $data;
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}
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if ('' === $value) {
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// 获取缓存
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return 0 === strpos($name, '?') ? isset($data[$name]) : ($data[$name] ?? null);
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} elseif (is_null($value)) {
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// 删除缓存
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unset($data[$name]);
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$this->nsp->nspData = $data;
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}
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// 存数据
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$data[$name] = $value;
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$this->nsp->nspData = $data;
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}
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/**
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* 获取等待中的排队，如果有房间，返回当前房间的
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*
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* @param string $room_id
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* @return array
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*/
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// public function nspGetSessionIds($auth)
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// {
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// $sessionIds = $this->nspData('session_ids');
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// $sessionIds = $sessionIds ?: [];
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// return $auth ? $sessionIds[$auth] ?? [] : $sessionIds;
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// }
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/**
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* 保存当前在线的 auth id
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*
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* @param integer $session_id
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* @return void
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*/
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// public function nspSessionIdAdd($session_id, $auth)
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// {
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// $sessionIds = $this->nspData('session_ids');
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// $sessionIds = $sessionIds ?: [];
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// // 当前 auth 的 ids
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// $currentsessionIds = $sessionIds[$auth] ?? [];
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// // 已经存在直接忽略
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// if (!in_array($session_id, $currentsessionIds)) {
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// // 追加auth
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// $currentsessionIds[] = $session_id;
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// $sessionIds[$auth] = $currentsessionIds;
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// $this->nspData('session_ids', $sessionIds);
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// }
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// }
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/**
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* 删除一个 auth id (离线了)
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*
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* @param integer $session_id
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* @return void
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*/
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// public function nspSessionIdDel($session_id, $auth)
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// {
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// $sessionIds = $this->nspData('session_ids');
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// $sessionIds = $sessionIds ?: [];
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// // 当前 auth 的 ids
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// $currentsessionIds = $sessionIds[$auth] ?? [];
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// $key = array_search($session_id, $currentsessionIds);
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// if ($key !== false) {
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// // 移除
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// unset($currentsessionIds[$key]);
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// // 重新赋值
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// $sessionIds[$auth] = array_values($currentsessionIds);
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// $this->nspData('session_ids', $sessionIds);
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// }
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// }
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/**
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* 获取顾客的连接客服（这个信息只会存 10s，防止用户刷新，重新分配客服问题）
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*
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* @param string $room_id
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* @return array
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*/
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public function nspGetConnectionCustomerServiceId($room_id, $session_id)
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{
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$connections = $this->nspData('connections');
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$connections = $connections ?: [];
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// 当前房间的 waitings
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$roomConnections = $connections[$room_id] ?? [];
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$data_str = $roomConnections[$session_id] ?? '';
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if ($data_str) {
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// 删除 connections
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unset($roomConnections[$session_id]);
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$connections[$room_id] = $roomConnections;
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$this->nspData('connections', $connections);
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// 获取 客服 id
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$data = explode('-', $data_str);
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if ($data[0] >= (time() - 300)) {
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return $data[1] ?? null;
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}
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}
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return null;
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}
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/**
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* 记录用户的服务客服
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*
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* @param string $room_id
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* @param string $session_id
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* @param string $customer_service_id
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* @return void
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*/
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public function nspConnectionAdd($room_id, $session_id, $customer_service_id)
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{
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// 所有 waitings
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$connections = $this->nspData('connections');
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$connections = $connections ?: [];
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// 当前房间的 waitings
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$roomConnections = $connections[$room_id] ?? [];
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if (!in_array($session_id, $roomConnections)) {
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// 将 session_id 和对应的 客服 id 关联
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$roomConnections[$session_id] = time() . '-' . $customer_service_id;
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// 重新赋值
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$connections[$room_id] = $roomConnections;
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// 保存
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$this->nspData('connections', $connections);
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}
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}
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/**
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* 记录要创建的 客服 room 房间
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*
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* @param string $room_id
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* @return void
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*/
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public function nspRoomIdAdd($room_id)
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{
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$roomIds = $this->nspData('room_ids');
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$roomIds = $roomIds ?: [];
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// 已经存在直接忽略
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if (!in_array($room_id, $roomIds)) {
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// 追加房间
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$roomIds[] = $room_id;
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$this->nspData('room_ids', $roomIds);
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}
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}
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/**
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* 获取等待中的排队，如果有房间，返回当前房间的
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*
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* @param string $room_id
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* @return array
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*/
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public function nspGetWaitings($room_id = null)
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{
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$waitings = $this->nspData('waitings');
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$waitings = $waitings ?: [];
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return $room_id ? $waitings[$room_id] ?? [] : $waitings;
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}
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/**
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* 给对应房间的排队中追加顾客，如果已经存在，忽略
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*
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* @param string $room_id
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* @param string $session_id
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* @return void
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*/
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public function nspWaitingAdd($room_id, $session_id)
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{
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// 所有 waitings
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$waitings = $this->nspData('waitings');
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$waitings = $waitings ? : [];
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// 当前房间的 waitings
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$roomWaitings = $waitings[$room_id] ?? [];
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if (!in_array($session_id, $roomWaitings)) {
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// 将 session_id 加入 房间 waitings，如果存在，忽略
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$roomWaitings[] = $session_id;
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// 重新赋值
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$waitings[$room_id] = $roomWaitings;
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// 保存
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$this->nspData('waitings', $waitings);
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}
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}
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/**
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* 删除对应房间中排队的顾客，如果不存在忽略
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*
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* @param string $room_id
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* @param string $session_id
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* @return void
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*/
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public function nspWaitingDel($room_id, $session_id)
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{
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// 所有 waitings
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$waitings = $this->nspData('waitings');
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$waitings = $waitings ?: [];
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// 当前房间的 waitings
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$roomWaitings = $waitings[$room_id] ?? [];
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$key = array_search($session_id, $roomWaitings);
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if ($key !== false) {
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// 移除
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unset($roomWaitings[$key]);
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// 重新赋值
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$waitings[$room_id] = array_values($roomWaitings);
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$this->nspData('waitings', $waitings);
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}
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}
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/**
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* 获取在房间中的排名
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*
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* @param string $room_id
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* @param string $session_id
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* @return integer
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*/
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public function nspWaitingRank($room_id, $session_id)
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{
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// 所有 waitings
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$waitings = $this->nspData('waitings');
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$waitings = $waitings ?: [];
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// 当前房间的 waitings
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$roomWaitings = $waitings[$room_id] ?? [];
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// 获取 session_id 的下标，就是当前顾客前面还有多少位 顾客
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$key = array_search($session_id, $roomWaitings);
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return $key !== false ? $key : 0;
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}
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}
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